--- title: [Webinar] How to Combat Abandonment Across the New Customer Journey description: Learn how to minimize abandonment across the new customer journey with onsite engagement, dynamic product recommendations, and remarketing emails. image: https://info.cybba.com/hubfs/CombatAbandonmentAcrossNewCustomerJourny_CA2_10_Hubspot%20Feature%20Image%201600x900.jpg --- [Contact Us](https://cybba.com/contact/)   |   [Login ▸](https://cybba.biz/) [![cybbalogo_digitalservices](https://info.cybba.com/hubfs/cybbalogo_digitalservices.png) ![cybbalogo_digitalservices](https://info.cybba.com/hubfs/cybbalogo_digitalservices.png)](https://cybba.com/) - Digital Advertising - [Display Retargeting](https://cybba.com/display-retargeting/) - [Display Prospecting](https://cybba.com/digital-marketing-services/display-prospecting/) - [Audio](https://cybba.com/digital-marketing-services/audio-advertising/) - [Video (OTT/CTV)](https://cybba.com/ott-advertising) - [DOOH Advertising](https://cybba.com/dooh-advertising) - [Social Media](https://cybba.com/digital-marketing-services/social-media-advertising/) - [Search Engine Marketing](https://cybba.com/digital-marketing-services/sem/) - Conversion Tools - [Onsite Engagement](https://cybba.com/onsite-engagement/) - [Email Remarketing](https://cybba.com/email-remarketing/) - [Lynk](https://cybba.com/lynk) - [Data & Analytics](https://cybba.com/insight) - [Audiences](https://cybba.com/audiences) - [LET'S CHAT](https://cybba.com/contact) - Digital Advertising - [Display Retargeting](https://cybba.com/display-retargeting/) - [Display Prospecting](https://cybba.com/digital-marketing-services/display-prospecting/) - [Audio](https://cybba.com/digital-marketing-services/audio-advertising/) - [Video (OTT/CTV)](https://cybba.com/ott-advertising) - [DOOH Advertising](https://cybba.com/dooh-advertising) - [Social Media](https://cybba.com/digital-marketing-services/social-media-advertising/) - [Search Engine Marketing](https://cybba.com/digital-marketing-services/sem/) - Conversion Tools - [Onsite Engagement](https://cybba.com/onsite-engagement/) - [Email Remarketing](https://cybba.com/email-remarketing/) - [Lynk](https://cybba.com/lynk) - [Data & Analytics](https://cybba.com/insight) - [Audiences](https://cybba.com/audiences) - [LET'S CHAT](https://cybba.com/contact) ## How to Combat Abandonment Across the New Customer Journey The top-down sales funnel is out. The never-ending customer journey loop is in. As marketers, we have finally recognized that our relationship with customers does not end with a conversion. We have opportunities to delight customers before and after a conversion takes place. On the flipside, we have more opportunities for customers to defect to competitors with a better understanding of their specific needs. Abandonment happens across the customer journey, not just at points of conversion. Identifying and minimizing points of abandonment is the key to maintaining a competitive advantage. Join our experts for tips on how to best minimize abandonment across the new customer journey through the use of onsite engagement tools, dynamic product recommendations, precision targeting, and impactful remarketing emails that will both increase conversion rates and develop lifetime customer loyalty. WATCH THE RECORDING Speakers ![Samantha Carnall_Speaker](https://info.cybba.com/hs-fs/hubfs/Success%20Kit/LandingPages/Webinars/Speakers/Samantha%20Carnall_Speaker.png?width=200&height=200&name=Samantha%20Carnall_Speaker.png "Samantha Carnall_Speaker") **Samantha Carnall** Director of Account Management Cybba ![CirclePhoto_Michelle](https://info.cybba.com/hs-fs/hubfs/CirclePhoto_Michelle.png?width=200&height=200&name=CirclePhoto_Michelle.png "CirclePhoto_Michelle") **Michelle Telian** Senior Manager, Client Services Cybba ![logo](https://info.cybba.com/hs-fs/hubfs/cybbalogo_digitalservices_white.png?width=120&name=cybbalogo_digitalservices_white.png)   374 Congress St, Boston MA 02210 [marketing@cybba.com](mailto:marketing@cybba.com)               - [Solutions](https://cybba.com/digital-marketing-services) - Finding New Audiences - [Display Advertising](https://cybba.com/digital-marketing-services/display-advertising/) - [Influencer Marketing](https://info.cybba.com/influencer-marketing) - [Social Media Advertising](https://cybba.com/digital-marketing-services/social-media-advertising/) - [OTT and CTV Advertising](https://info.cybba.com/ott-advertising) - [Search Engine Marketing](https://cybba.com/digital-marketing-services/sem/) - Converting More Customers - [Onsite Engagement](https://cybba.com/onsite-engagement/) - [Email Remarketing](https://cybba.com/email-remarketing/) - [Display Retargeting](https://cybba.com/display-retargeting/) - [Data & Analytics](https://cybba.com/insight) - [Partner Program](https://info.cybba.com/partner-program) - [Why Cybba](https://cybba.com/why-cybba/) - [Case Studies](https://cybba.com/customers) - Thinking - [Blog](https://blog.cybba.com/) - [Podcast](https://cybba.com/cybba-on-display) - [Guides](https://cybba.com/guides) - [Webinars](https://cybba.com/webinars) - [Contact](https://cybba.com/contact) - [Careers](https://cybba.com/careers) - [Request A Demo](https://info.cybba.com/request-a-demo) - [Terms & Conditions](https://cybba.com/terms-and-conditions) - [Privacy Policy](https://cybba.com/privacy-policy/) - [Data Processing Agreement](https://cybba.com/data-processing-agreement/)