---
title: How to Convert Holiday Shoppers into Loyal Customers Webinar Replay
description: Watch this 30-minute webinar and learn how to build loyal customer relationships and turn fragile first-time buyers into repeat customers.
---

[Contact Us](https://cybba.com/contact/)   |   [Login ▸](https://cybba.biz/)

[![cybbalogo_digitalservices](https://info.cybba.com/hubfs/cybbalogo_digitalservices.png) ![cybbalogo_digitalservices](https://info.cybba.com/hubfs/cybbalogo_digitalservices.png)](https://cybba.com/)

- Digital Advertising 
    - [Display Retargeting](https://cybba.com/display-retargeting/)
    - [Display Prospecting](https://cybba.com/digital-marketing-services/display-prospecting/)
    - [Audio](https://cybba.com/digital-marketing-services/audio-advertising/)
    - [Video (OTT/CTV)](https://cybba.com/ott-advertising)
    - [DOOH Advertising](https://cybba.com/dooh-advertising)
    - [Social Media](https://cybba.com/digital-marketing-services/social-media-advertising/)
    - [Search Engine Marketing](https://cybba.com/digital-marketing-services/sem/)
- Conversion Tools 
    - [Onsite Engagement](https://cybba.com/onsite-engagement/)
    - [Email Remarketing](https://cybba.com/email-remarketing/)
    - [Lynk](https://cybba.com/lynk)
- [Data & Analytics](https://cybba.com/insight)
- [Audiences](https://cybba.com/audiences)
- [LET'S CHAT](https://cybba.com/contact)

- Digital Advertising 
    - [Display Retargeting](https://cybba.com/display-retargeting/)
    - [Display Prospecting](https://cybba.com/digital-marketing-services/display-prospecting/)
    - [Audio](https://cybba.com/digital-marketing-services/audio-advertising/)
    - [Video (OTT/CTV)](https://cybba.com/ott-advertising)
    - [DOOH Advertising](https://cybba.com/dooh-advertising)
    - [Social Media](https://cybba.com/digital-marketing-services/social-media-advertising/)
    - [Search Engine Marketing](https://cybba.com/digital-marketing-services/sem/)
- Conversion Tools 
    - [Onsite Engagement](https://cybba.com/onsite-engagement/)
    - [Email Remarketing](https://cybba.com/email-remarketing/)
    - [Lynk](https://cybba.com/lynk)
- [Data & Analytics](https://cybba.com/insight)
- [Audiences](https://cybba.com/audiences)
- [LET'S CHAT](https://cybba.com/contact)

## How to Convert Holiday Shoppers to Loyal Customers

Watch our 30-minute webinar replay as Cybba's Managing Director of Canada, Neela Ahmed discusses how to convert your fragile first time buyers to loyal repeat customers. See her expert strategies on how to combat the estimated 27% of first time buyers that only use a business once.

In this webinar you will learn:

- How to engage the fickle shopper during the competitive holiday season
- How to build a loyal relationship with delicate first-time buyers
- How to put your marketing on steroids with social media
- How to hook new customers with the ultimate customer experience

VIEW THE WEBINAR  
RECORDING

Speakers

![Neela_Speaker](https://info.cybba.com/hs-fs/hubfs/Success%20Kit/LandingPages/Webinars/Speakers/Neela_Speaker.png?width=200&name=Neela_Speaker.png "Neela_Speaker")

**Neela Ahmed**

Managing Director, Canada

Cybba

![Terri Mock](https://info.cybba.com/hs-fs/hubfs/Terri%20Mock.png?width=200&name=Terri%20Mock.png "Terri Mock")

**Terri Mock**

COO

Cybba

![logo](https://info.cybba.com/hs-fs/hubfs/cybbalogo_digitalservices_white.png?width=120&name=cybbalogo_digitalservices_white.png)

  

374 Congress St,  
 Boston MA 02210  
[marketing@cybba.com](mailto:marketing@cybba.com)

  

<https://www.facebook.com/cybba.hq/>     <https://www.linkedin.com/company/11183749/>     <https://www.youtube.com/channel/UCHfgIqmtRjcAvVQdTs_fh8A>     <https://www.instagram.com/cybba_hq/>

   

- [Solutions](https://cybba.com/digital-marketing-services) 
    - Finding New Audiences 
          - [Display Advertising](https://cybba.com/digital-marketing-services/display-advertising/)
          - [Influencer Marketing](https://info.cybba.com/influencer-marketing)
          - [Social Media Advertising](https://cybba.com/digital-marketing-services/social-media-advertising/)
          - [OTT and CTV Advertising](https://info.cybba.com/ott-advertising)
          - [Search Engine Marketing](https://cybba.com/digital-marketing-services/sem/)
    - Converting More Customers 
          - [Onsite Engagement](https://cybba.com/onsite-engagement/)
          - [Email Remarketing](https://cybba.com/email-remarketing/)
          - [Display Retargeting](https://cybba.com/display-retargeting/)
    - [Data & Analytics](https://cybba.com/insight)
- [Partner Program](https://info.cybba.com/partner-program)
- [Why Cybba](https://cybba.com/why-cybba/)
- [Case Studies](https://cybba.com/customers)
- Thinking 
    - [Blog](https://blog.cybba.com/)
    - [Podcast](https://cybba.com/cybba-on-display)
    - [Guides](https://cybba.com/guides)
    - [Webinars](https://cybba.com/webinars)
- [Contact](https://cybba.com/contact)
- [Careers](https://cybba.com/careers)
- [Request A Demo](https://info.cybba.com/request-a-demo)
- [Terms & Conditions](https://cybba.com/terms-and-conditions)
- [Privacy Policy](https://cybba.com/privacy-policy/)
- [Data Processing Agreement](https://cybba.com/data-processing-agreement/)